Suppose your device is running slow; it can happen due to malware in your laptop or phone. Malwarebytes is software that removes malware from your device and makes your computer more efficient. If you have bought their subscription and now, for some reason, you want to cancel it, you must read the Malwarebytes subscription cancel policy first, mentioned here:
Malwarebytes gives a 60-day money-back guarantee; if you purchased their plan and are unsatisfied with their service, you can cancel it within 60 days, and the company will refund your amount.
Malwarebytes offers a free trial for Apple users; if they wish to pay for the subscription, they are advised to cancel it 24 hours before the free trial ends.
Users who want to cancel their subscription can do it from “Manage my Subscription."
How can I cancel my Malwarebytes subscription?
Malwarebytes is software that stops malware from attacking or harming your device. Suppose you have bought their subscription and opt for the autorenewal every time it ends. In that case, Malwarebytes will automatically deduct the amount from your account if you want to cancel your subscription, read below:
- Log into “My Account” by entering your credentials.
- Next, search for the billing tab and click on it.
- Go to the payment methods and select the auto-renew option there.
- Click on it and tap on cancel the auto-renewal option.
- Now, you will get an option to choose the reason for turning off the auto-renewal. Select the preferred option and enter to continue.
- Malwarebytes will send you a confirmation email about your account status to your registered email id.
What charges do I have to pay for canceling my subscription?
Malwarebytes does not charge any amount from their customers for canceling their subscriptions. They do offer a free trial to users of 60 days. If they do not manage to cancel their subscription, they will have to pay for the subscription. Otherwise, a Malwarebytes subscription will not cost you any amount.
How do I cancel my Malwarebytes subscription on my iPhone?
Malwarebytes protect your iPhone from malware and make your device more efficient and easy to use. If you have got their subscription and now want to cancel it, follow the steps described here:
- Log in to Malwarebytes using your credentials on your iPhone.
- On the page, click on the Gear icon to open the settings.
- Now, you will get an option of “Manage Subscription,” you may have to restore your iTunes if you have not installed it on your iPhone earlier.
- Next, look in the Edit Subscription; you will get an option to cancel your subscription. Tap on the option, and they will cancel your subscription.
How can I Claim a refund after canceling my subscription?
Suppose you have purchased a subscription to Malwarebytes and canceled it in between. You may want to get a refund for the unused period. Here is the process that needs to be followed to request a refund:
- Log into “My Account” with your credentials.
- Locate “I’d like to” and select the Request a refund option.
- You have to select the reason for the refund now and then enter to continue.
- Finally, select your subscription, provide other details, and submit. Malwarebytes will refund your amount to your account.
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